Frequently Asked Questions

How long does it take to get my order?

We’re a volunteer organization, so it generally takes a week to 10 days for orders to be processed.

Can I pick up my order?

CAL can be picked up at 247 West 37th Street, Suite 11H, New York, NY, 10018 during office hours, if the “pick up” option was selected during purchase.

Do you ship orders?

Yes! We ship orders weekly, via US mail. If you’ve chosen the “Shipping” option, when your order is ready to go, we email tracking information.

Can I shop for CAL in person?

Yes! Our office/bookstore is open on Monday, Tuesday, and Friday, from 12:30-5pm and Thursday 2:30 -7. You can visit, browse, pickup and buy literature at 4 West 43rd Street, suite 308.

Is Al-Anon literature available in digital format?

Some CAL titles are available in ebook and/or audiobook format from outside vendors. Visit the Al-Anon World Services bookstore for options.